Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!,
Responsibilities & Qualifications
* Existing Supervisor, Team Leader or front‑of‑house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
* Experience working in a bar environment with serving freshly made food and drinks preparation.
* Natural talent and passion for hospitality.
* Extremely driven and relentless at overcoming challenges or obstacles.
* Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
* Good communication skills with the ability to build rapport and trust.
* Self--motivator working at pace with limited supervision whilst adhering to pressure and timescales.
* Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
* Leadership: leading from the front, setting the pace high for the team so everyone delivers on time, every time; all over the detail, never settling for second best and mission to make your Lounge the place to go for the local community.
Benefits
* Tips shared equally across the team, based on hours worked.
* Paid breaks.
* Staff food on every shift, regardless of hours worked.
* 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside.
* 28 days holiday (inclusive of Bank Holidays) pro rata.
* Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier).
* Christmas and Boxing Day off!
* The best staff party - Loungefest.
* Emotional and practical support via the Licenced Trade Charity.
* Power over your pay with Wagestream.
* Company pension scheme.
* Long service awards.
* Great opportunity for personal development and career progression in a fast‑growing business.
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