Clarity are working with a lovely business based in the heart of Farnham for an administrator.
This role is office based Mon - Fri 9am-5pm. It will suit an individual who loves providing high levels of customer service, building excellent working relationships and has a great eye for detail, demonstrated by a strong background in administrative work.
In this varied role you will be able to wear many hats, as not only will you be responsible for the admin side of the business, you will also work as part of a team, assisting with stock taking and preparation of deliveries at busy times. This is a role where you will be part of a small, friendly team where you all work together to "get the job done"
Key role responsibilities:
• Processing Sales orders and quotations, keeping customers informed of progress
• To manage customer enquiries via email, telephone and internet.
• Keeping customers informed about new products and promotions.
• Keeping data and records up to date.
• Booking attendance into key events throughout the year. There may be opportunity to attend certain events in the UK.
• Telephone/Online Sales calls to customers
• Using the companies ERP system and Microsoft packages
• Efficient filing of all documentation.
• Taking ownership for delivering outstanding Customer Service through to final resolution.
• Ensuring that customer orders and queries are prioritised.
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