We are working closely alongside a Local Authority in Ashfield to assist with the appointment of a Tenancy Services Co-ordinator, on a 6.5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £13.68 - £17.70 per hour
Summary:
An opportunity has arisen for a Tenancy Services Co-ordinator to support the Tenancy/Estates Team in delivering an effective housing management service. The role involves providing administrative and customer-focused support, coordinating appointments and housing activities, processing tenancy-related requests, and ensuring accurate record keeping across housing management systems.
Responsibilities:
* Coordinate appointments, housing surgeries, estate inspections, and tenancy visits
* Process mutual exchanges, successions, tenancy assignments, and related requests
* Handle telephone and face-to-face enquiries, providing housing advice where required
* Support Housing Officers with inspections, safe & well checks, and tenancy visits
* Maintain accurate electronic filing and housing management systems
Qualifications:
* Minimum 3 GCSEs (Grade A–C or equivalent) including English and Mathematics,
OR demonstrable literacy and numeracy skills through relevant work experience
Essential Requirements:
* Experience working in an office environment
* Experience in a customer service role, including call handling
* Experience working with members of the public
* Excellent verbal and written communication skills
* Strong interpersonal skills (telephone and face-to-face)
* Good organisational skills with ability to prioritise workload
Please note:
* You should be available to work immediately or at a short notice.
* You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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