Senior Change Consultant – Consumer Products and Retail
Firm: Capgemini Invent
Location: London, Glasgow, Manchester
Employment type: Full-time
Seniority level: Mid‑Senior level
Job function: Business Development and Sales
Industry: Business Consulting and Services
Benefits: Competive
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
Workforce and Organisation is a core Capgemini Invent capability unit that puts people at the heart of everything we do. We combine strategy, process, people, technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration (‘P&CA’) which is the focus of this specific role. P&CA houses Capgemini Invent’s transformation programme delivery and change experts.
Your Role
As a Senior Change Consultant in Programme and Change Acceleration, you will support the delivery of complex client business transformation and change management initiatives across a variety of sectors, with an initial focus on delivering high impact change within Consumer Products and Retail. You will help clients to successfully navigate outsourcing and wider transformation programmes by shaping and delivering change initiatives.
Key Responsibilities
* Leading the execution of an overall workstream on client delivery, and being a mentor/coach to junior team members, enabling capability development and growth of our team.
* Implementing change management methodologies, tools, and processes on client engagements to drive forward P&CA thought leadership.
* Shaping and solving problems using a fact‑based approach to drive insight to clients.
* Having a commercial mindset to proactively identify new opportunities to support clients and shape our P&CA offers.
* Contributing to the development of internal training pathways to enhance P&CA capability and coach junior members of the team.
* Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
* Internal contribution – Campaign development, internal think‑tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
* Learning & development – Training to support your career development and the skills demand within the company, certifications etc.
Profile and Qualifications
* Proven track record of delivering successful change management initiatives across various industries including Consumer Products and Retail.
* Expertise in designing and executing change management strategies, leveraging tailored communications, delivering and facilitating training, and KPI tracking to drive change adoption.
* Experience managing a workstream(s) or a small project on client delivery and delegating work to direct reports.
* Experience and expertise of multiple Change Management delivery approaches and methodologies.
* Strong commercial awareness, including identifying and converting sales opportunities or managing budgets effectively.
* Demonstrated skills in people development through coaching and managing others.
* Holds related qualifications – PROSCI Change Practitioner, APMG Change qualifications or equivalent.
* Experience delivering outsourcing programmes and employee transition strategies.
* Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
* Currently working in a major Consulting firm, and/or in industry but having a Consulting background.
* Experience of proposition building and delivery.
What You’ll Love About Working Here
The Programme and Change Acceleration team is at the heart of the transformational consultancy services Capgemini Invent delivers for our clients. We act as Capgemini Invent’s programme and change management centre of excellence, focused on the design and delivery of business transformations. Our Change Management offering helps organisations to navigate and mitigate the people‑related challenges that come with complex transformations. Whilst our Programme Management offering equips organisations with the tools necessary to ensure successful delivery execution.
Need to Know
At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.
We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
We are a Disability Confident Employer (Level 2) under The UK Government’s Disability Confident Scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.
CSR
We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
Remuneration
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market‑leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
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