Sales Support Co-ordinator – Liverpool – Ref 2602
Our client is a leading global supplier of raw materials to the rotational moulding industry. They are recruiting for two Sales Support Co-ordinators to join their team on-site in Liverpool to provide internal and external sales support as well as order processing and other administrative support.
About the Role:
* Administrative support, liaising between customers and RSM’s checking sales history, lead times, stock levels etc.
* Enter customer sales orders both timely & accurately on the system.
* Provide an effective after-sales service ensuring all customer sales orders are acknowledged, confirmed and invoiced.
* Answer telephones, identify caller and direct calls to correct person within the company when applicable.
* Undertake ad hoc duties and provide support in the Sales Support Team as and when required.
* Ensure all certificates of analysis / conformity are sent to customers within 48 hours of the notification being received.
About You:
* Drive and tenacity to deliver exceptional customer service.
* Work quickly and remain calm under pressure.
* Team player.
* Communication skills.
* IT skills.
* Language skills in either French, Spanish or Italian would be advantageous.
* Experience in a similar role is desirable.
Benefits:
* A salary of around £28-30,000.
* Wellbeing allowance.
* Aviva pension scheme.
* Specsavers vouchers.
* Long service awards.
* Up to 10% bonus based on completion of goals.
* Free parking.
* Flu jab vouchers.
* 24 days annual leave + bank holidays (we keep a minimum of 3 days to cover Christmas shutdown).
Whitehall is the Recruitment Specialist for the Chemical, Polymer, Coatings and Life Science Industries