Guest Sales Specialist
Do you have the ability to maximise sales through excellent Customer Service? Are you a confident call handler who is target driven and works well under pressure?... If so, we have the job for you…
As part of our Reservations Team you will play a critical role in creating the best first impression for our guests and delivering an experience that brings them back again and again.
Our Purpose
Here at Barons Eden our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to our Hotel and Spas.
Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….
Benefits:
* Industry competitive salary
* Free Parking
* A fun, supportive and inclusive working environment
* Discount on Spa experiences and treatments at any of our properties
* Discounts on overnight stays at Hoar Cross Hall
* 20% Discount on spa products
* You will be invited to join our staff benefit programme Perkbox for discounted retail and leisure deals.
* Also includes access to our Employee Assistance program – offering a suite of well-being services, so you can receive all-round support whenever you need it.
Your expertise:
* You will be able to deal with incoming enquiries/reservation calls in a professional manner
* You will be able to process bookings, schedule treatments and send out correspondence
* You will be able to work efficiently, and effectively within quality standards and with accuracy
* You will maintain an excellent customer service
People say you can’t choose your family, well we choose you to be part of ours.