Title: Claims Adjuster
Location: Chelmsford
Salary: £25,000 - £35,000
Days/ Hours of work: Monday - Friday, 09:00 - 17:00
Benefits
On-site parking
25 days holiday plus bank holidays
Frequent socials, including Summer and Christmas parties
Environmentally conscious
Company lunches the last Friday of every month
Opportunity to participate in local fundraising
Long service awards
Amazing in-house training
The company
A well established and professional company based in Chelmsford are looking for a Claims Adjuster to join their Claims department. There are vacancies it multiple claims departments including; Damage, Complex Loss, Injury & Customer Service. You will be based in their head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to develop their career in claims.
Duties
Investigate, resolve and close claims in an expert and timely and manner.
To update claims and customer details on the company CRM System
To professionally manage all aspects of a third party claim from beginning to end
Provide outstanding customer service in accordance with company procedures and service standards.
Accurately value claims and subsequent associated losses (loss of earnings/care/ damage etc)
To look at to ways to grow & develop your knowledge in order to provide better service & meet targets
Where appropriate, attend in house and client review meetings
To assist with both internal & external meeting and auditing
To help less experienced members of the team with training and guidance
Update Re-insurers in an accurate and timely manner
Attend Case management/ settlement meetings and trials as required
To organise and manage multi discipline rehabilitation
Ensure that claim reserves, payments and Large Movement Reports are calculated correctly and in accordance with company procedures and service standards.
The ideal candidate
Previous claims experience
Maths / English - GCSE - A-C
2 A-levels or BTEC equivalent
Capable of investigating and negotiating liability disputes
Capable of accurately assessing General Damages
Awareness of fraud tactics (identification, validation and handling)
Identify claims with the potential for financial deterioration
Confident in attending CMC or other settlement opportunities as requiredOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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