Role: Site Services Supervisor - Mail Room
Location: Glasgow
Package: Competitive salary with company benefits, pension and bonus
Responsibilities
* To report any non-compliance with Company and departmental processes, wilful damage of machinery/equipment, or employee negligence to waste Company resources including time, materials and property.
* Ensure all job requests are accurately logged into the appropriate job management system.
* Ensure that at the end of the shift all information is entered onto the shift handover log, where applicable.
* Escalate to Line Manager when stock levels are low.
* Attend and contribute to monthly meetings.
* Follow instructions from Site Services Manager.
* Provide telephony support to the client by timely response to incidents assigned via the client’s incident management system, where required.
* Provide onsite management of the client fleet in accordance with contractual requirements, where applicable.
* Provide additional services to the client, as requested, in accordance with the contract.
* Ensure Mail room equipment is serviceable and operable during contractual hours.
* Ensure/Manage post is delivered on time according to the site SLA.
* Assist/manage in all post room services.
Qualifications
* Advanced knowledge of standard Microsoft Office packages.
* Effective team leadership skills.
* Good literacy and numeracy skills.
* Good knowledge of outsourcing processes.
Benefits
* Flexible and hybrid working in line with role requirements.
* An inclusive workplace.
* Excellent package with solid basic, strong bonus and company benefits including:
o A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme.
o Flexible retirement plan.
o Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
o Company car / car allowance (role-specific), cycle to work scheme.
* Career development and life-long learning opportunities.
* Opportunity to join a global company.
We are an equal opportunities employer. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
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