Optical Assistant Vacancy – Harris Opticians, Heswall
We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
You will also receive:
1. Your birthday off work
2. No Sunday or bank holiday working
3. Access to Simply Health (claim cashback on healthcare purchases)
4. Retail discounts
5. Cycle to work scheme
6. Practice Bonus Scheme
We offer a range of benefits designed to support your wellbeing, development, and work-life balance.
About the Role
We are looking for a full-time Optical Assistant to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for. We would consider a part-time position for the right applicant
This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.
The practice prides itself on customer service and has developed a large database of loyal trusting patients over the last 40+ years and every team member makes every effort to keep up the service our patients deserve.
As an Optical Assistant, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.
Additional Information:
7. This role is ideal for someone with or without previous experience working in optics
8. Our frame selection includes Gucci, Tom Ford, Saint Laurent, Lindberg, and many more
9. We are a team of 11
10. This role requires you to work Saturdays