Team Leader – Environmental Protection
Location: Harrow London (Hybrid: home, office & site-based)
Pay Rate: £27.56 per hour PAYE
About the Role
We are seeking an experienced Team Leader – Environmental Protection to lead the operational delivery of Environmental Protection services in Harrow. You will ensure statutory compliance across environmental protection legislation, lead and develop a professional team, and represent the Council in complex enforcement, legal, and partnership matters. This is a hybrid role involving office-based work, home working, and on-site inspections. The post requires flexibility.
Key Responsibilities
Lead and manage Environmental Protection officers, ensuring high-quality, compliant service delivery
Oversee investigations relating to statutory nuisance, environmental crime, and pollution
Allocate and manage staffing resources effectively to maximise outcomes
Act as a duly authorised officer, representing the Council at public inquiries, court proceedings, licensing panels, and committee meetings
Lead on complex enforcement cases, licence reviews, and premises closures
Ensure excellent customer service and manage complaints, including Ombudsman cases
Coach, mentor, and develop team members to support continuous improvement
Develop and implement protocols, procedures, and service improvement initiatives
Deputise for the Public Protection Manager when required
Essential Requirements
Excellent knowledge of Environmental Protection and related legislation
Full UK driving licence (own vehicle required for business use)
Ability to work independently and under pressure in a demanding environment
Strong written and verbal communication skills
Experience leading or supervising staff
Competent IT skills
Ability to work flexibly, including evenings and weekends
Clear understanding of diverse communities and their impact on public protection services
Full membership of a relevant professional body or a postgraduate qualification related to the role
Supervisory or management qualification or equivalent experience
DVLA check and proof of business insurance required
Commitment to equality, health & safety, confidentiality, and professional development is essential
To find out more information please contact Lily at (url removed)
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency