Job Advert Join Our Technical Team at The Compleat Food Group! We’re excited to offer an incredible opportunity for a Senior QA Technician to join our dedicated and professional Technical team in Evesham! Who We Are: At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact. Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed. Role Details: Working Hours: Mon – Fri, Rotating Shift Pattern of 5:30am - 2:30pm then & 9am - 6pm Role Type: Permanent, Full Time Role Location: Evesham Salary: Up to £33,000 Your Duties Will Include: * Coordinate and manage QA schedules to ensure timely task completion and enable corrective actions where required. * Mentor and support QA Technicians to deliver tasks effectively within set timeframes. * Meet strict laboratory testing deadlines and promptly escalate out-of-specification results to the Technical Manager. * Collaborate with the Technical Manager to drive continuous improvement across the site. * Maintain accurate and up-to-date technical logs reflecting all site activities. * Raise, communicate, and log non-conformances, ensuring corrective and preventative actions are completed within deadlines. * Compile and analyse technical KPIs to identify trends and support ongoing improvements. * Conduct site traceability exercises in line with certification and legal requirements. * Lead root cause analysis investigations for customer complaints and non-conformances, implementing preventative measures. * Perform internal audits to verify compliance with the quality management system. * Uphold high standards of food safety, legality, and product quality across the site. * Ensure QA and operational documentation is accurate, up to date, and properly completed and filed. About You: * Experience in a QC or similar role * Good numeracy and literacy skills * Strong communication and interpersonal abilities * Level 2 HACCP and Level 2 Food Safety & Hygiene * Understanding of Health & Safety in food production * Ability to follow instructions and work at pace to achieve deadlines * Team player with a friendly, proactive attitude Why Join Us? At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth: Financial & Lifestyle Benefits * Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension * Holiday Discounts via our online retail platform * Access to enhanced retail discounts online and in-store * Free product handouts across our sites, so you can sample and enjoy our delicious products first hand * EV charging points - available at selected sites Health & Wellbeing * 24/7 access to GroceryAid for free financial, emotional, and practical support * Physical Wellbeing Hub - free on-demand exercise classes, gym discounts * Free diet & nutrition advice with access to thousands of healthy recipes * Online wellbeing support - from mindfulness to lifestyle resources * Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid Career Growth & Development * Access to a personalised online learning platform (LMS) * Formal and informal training opportunities tailored to your role * Performance Development Plans and regular Career Conversations * Company Mentoring Scheme to add depth and really support your career journey * Recognition through Club Compleat rewards Community & Culture * 2 paid volunteering days per year to give back to causes that matter to you * Charity initiatives and fundraising events * Team socials to connect and celebrate together * Employee networks & support groups - including Women @ Compleat * New baby gift for new parents The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace. We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed. Contact us with any questions about Diversity & Inclusion or accessibility during the application process. Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.