The ideal candidate will be responsible for one large site and have several direct reports ranging from Engineering Supervisor, Soft Services Supervisor as well as overseeing the general performance of the engineering team. Monitor planned preventative maintenance schedules and assist in the forward planning of property maintenance.
Responsibilities
* Management of day to day maintenance, including instruction of contractors; inspection of works and authorisation
* Ensure compliance with all statutory requirements and companies' policies and standards
* Ensure proper financial and contractual management in all areas, including liaison with accounts, input to capital and revenue forecasts for project spend
* Ensure proper financial and contractual management for technical/engineering contracts and project works
* Liaise as necessary with project management staff within their appointed external consultants to ensure smooth handover of projects into the managed portfolio
* Ensure that all services operate to their optimum energy efficiency and strive for continuous improvement
* Ensure suitable and sufficient training is provided to all technical staff
* Manage property records ensuring the latest versions are uploaded to the relevant portal
* Support customers with all technical queries, applications and issues delivering excellent customer service levels at all times
* Manage positive relationships with occupiers ensuring they understand the technical operation of the building and their responsibilities for maintenance and repair
* Continually monitor and report on maintenance contractor and engineer's performance
Qualifications
The ideal candidate will have a wealth of technical knowledge and previous experience in a similar role.
A clear understanding of the FM industry and previous building services experience is essential.
Location & Benefits
Our client is currently looking for a Technical Account Manager to join a large prestigious site in Portsmouth.
As one of the leading FM companies our client can offer a fantastic package with salary, bonuses, benefits, private health care scheme and much more.
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