Role: Client Relationship Manager
Company: UK's Leading Technical and Digital Skills Organisation
Salary: £40k - 45k Basic £60k + OTE
Location: Leeds / Hybrid
Fantastic Company with industry leading training and career prospects.
Ideal Candidates will have 3 years + B2B Sales experience - ideally from a L&D, Digital Skills, Apprenticeships, Learning Services or Tech Recruitment background
Client:
Our client helps many of the world's leading companies to build their tech and digital capabilities via their leading range of training courses, reskilling bootcamps, work-based learning programmes & apprenticeships programmes
Role:
As a Client Relationship Manager you will play a pivotal role in promoting and expanding their offerings aimed at improving performance. Leveraging your expertise across L&D you will identify and capitalize on opportunities to deliver a combination of learning solutions to current and new clients.
Duties:
Identify and liaise with key stakeholders/decision makers for both new & existing customers by telephone and email in order to maximise sales opportunities
Prospect for new customers whilst maintaining and growing your existing customer base in order to create and close sales opportunities
Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities
Prepare quotes and proposals for customers
Use relevant data to fully report on sales activity
Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders
Constantly develop a deeper understanding/knowledge of your product offering and sales techniques
About You:
Persuasive verbal and written communication style
Ability to plan and prioritise your workload efficiently and effectively in order to achieve targets
Confidently recognise when issues or opportunities arise that require resolution through own initiative or escalation
Ability to work under pressure, whilst multi-tasking effectively
High degree of attention to detail
Track record of achieving sales targets
B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face - ideally 2 years +
Working to tight deadlines where high level of accuracy are required
Experience of resolving or offering solutions to queries
Proficient in using IT systems e.g. Client Relationships Management systems
Proficient in Microsoft Office
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