There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the AIML Data Platforms and Chief Data and Analytics Team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Assists in operating and maintaining the managed AWS and Data platforms; provides day-to-day engineering and operational support to SRE and application teams under guidance.
* Supports platform design, setup, and configuration; performs workspace administration, resource monitoring, and basic troubleshooting for data engineering, Data Science/ML, and application/integration teams.
* Participates in evaluation activities with external vendors, startups, and internal teams; documents findings and recommendations for senior review.
* Contributes to improvements in system observability, alerting, and capacity planning by building dashboards, updating runbooks, and implementing basic automation.
* Collaborates with engineering and data teams to optimize infrastructure and deployment processes, focusing on automation and operational excellence; writes and maintains scripts or pipelines following standards.
* Implements and troubleshoots software solutions; contributes to design and development tasks and escalates complex issues appropriately.
* Writes secure, high-quality production code for features and fixes; performs basic peer reviews and debugs own code when needed.
* Identifies recurring issues and proposes or implements automation and remediation steps to improve operational stability of applications and systems.
* Contributes to a team culture of inclusion, respect, and continuous learning.
* Applies Site Reliability Engineering best practices (e.g., SLIs/SLOs, error budgets, incident response) with direction from senior engineers to support reliability, scalability, and performance of data platforms.
* Participates in incident response following established procedures; assists with root-cause analysis, postmortem documentation, and implementation of corrective actions.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and applied experience
* Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
* Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
* Understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management.
* Experience with monitoring tools, automation frameworks, and CI/CD pipelines.
* Experience writing Python applications or scripts and using automated unit testing frameworks.
* Experience with terraform development and understanding of terraform enterprise.
* Experience contributing to system design discussions, application development, testing, and supporting operational stability.
* Familiarity with big data distributed compute frameworks such as Apache Spark, AWS Glue, and MapReduce.
* Strong troubleshooting, analytical, and communication skills.
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Preferred qualifications, capabilities, and skills
* Familiarity with distributed systems and large-scale data processing.
* Experienced with AWS and Python
* Knowledge of containerization (Docker, Kubernetes) and orchestration.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.