Overview
HomeServe are recruiting for directly employed Plumbing Engineers to join our team. At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
* Undertake maintenance and repair work of plumbing systems in customers' homes
* Deliver an industry leading service to enhance customer satisfaction and support business growth
* Participate in HomeServe training and development programmes
Induction and Training
* Week 1 – Head Office in Walsall, Monday to Friday: introduction to HomeServe, health and safety, and provision of tools and equipment
* Week 2 – Buddying with an experienced HomeServe Plumbing Engineer
* Where geographically appropriate, accommodation and meal allowance will be paid for your induction
What you must have
* Level 2 in Plumbing (copies of certificates to be provided if successful)
* 1st and 2nd fix plumbing experience
* Experience working as a plumber in domestic housing
* Full UK Driving Licence with no more than 6 penalty points
* Excellent customer service
* Proactive, 'can do' attitude
* Keen eye for detail and problem-solving skills
About HomeServe
HomeServe has over 30 years of experience taking care of the nation’s homes. We provide home emergency cover and one-off repairs, 24/7. Whether it’s plumbing, drainage, heating or electrics, our home experts are ready to get the job done.
Location and Schedule
* Location – Darlington
* Full Time – 40 hours per week (includes some weekend, evening and bank holiday work)
Salary and Benefits
* Salary – £34,800 – £38,950 (dependent on experience) plus a £1,500 guaranteed bonus in your first year
* Additional paid overtime
* Fantastic pension scheme including Income Protection Cover
* 33 days’ annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week
* Up to £2,500 Smart Tech and Home Improvements salary sacrifices
* Free HomeServe Cover 8 policy
* Employee assistance programme for you and your family
* Company van with fuel card
* Use of company tools, uniform and PPE
* Access to our training facility and team of field-based coaches
* Learning and development opportunities
* Monthly breakfast meetings and monthly reviews with your line manager
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