Engagement Type
Freelance/Contract
UK-wide travel required (60-80%)
Role Overview
We are seeking freelance Field Technicians to support a large-scale UK healthcare network deployment programme. The role is primarily hands-on and site-based, focused on physical installation, equipment replacement, and accurate documentation, with all configuration activities performed remotely by a central Network Operations Centre (NOC).
Technicians will work across clinics and hospitals supporting mission-critical clinical environments, requiring professionalism, accuracy, and strict adherence to safety and governance standards.
Key Responsibilities
On-Site Installation & Hardware Activities
* Physical installation and replacement of network equipment at clinics and hospitals
* Rack, stack, mount, and cable devices including:
o Palo Alto ION devices
o Cisco Meraki Switches
o Cisco wireless access points
* Perform power-up, connectivity checks, and basic validation
* Support device swaps, refreshes, and decommissioning activities
* Coordinate with the NOC during installations and site go-lives
Remote Configuration Support (NOC-Led)
* Connect devices and confirm readiness for remote configuration
* Validate connectivity once configuration is completed by the NOC
* Perform basic checks (link status, LEDs, physical ports, cabling)
Documentation & Handover
* Accurately document:
o Device serial numbers and asset details
o Cabling, ports, and physical layouts
o Site access notes and installation photos
* Update site checklists and installation reports
* Provide clear handover notes to the NOC and central teams
Governance & Safety
* Work in line with healthcare safety protocols and site regulations
* Minimise disruption to live clinical services
* Ensure installations meet technical and safety guidelines
Travel Requirements
* 60-80% UK travel, often visiting multiple sites per week
* Work across clinics, hospitals, and medical institutions
Required Skills & ExperienceTechnical (Basic/Hands-On)
* Experience as a Field Technician/IT Technician/Field Engineer (install-focused)
* Basic working knowledge of:
o Cisco networking equipment (Switches, access points)
o Palo Alto product suite (ION familiarity desirable, training can be provided)
* Comfortable with physical networking tasks (cabling, patching, mounting)
* Ability to follow standardised installation procedures and checklists
Professional Skills
* Reliable, organised, and detail-oriented
* Comfortable working independently in the field
* Clear written communication for documentation and handover
* Experience in healthcare or regulated environments is an advantage