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Digital Identity Technical Product Manager, Glasgow
Client:
Location: Glasgow, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: ab081fdd3b97
Job Views: 3
Posted: 23.05.2025
Expiry Date: 07.07.2025
Job Description:
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
The Commercial and Investment Bank Digital Identity team is responsible for delivering security-first capabilities that elevate trust and enhance user experiences for our clients. This platform integrates with leading financial aggregators and SaaS platforms, forming the foundation of a "single front door" experience for seamless access across all JP Morgan applications. This is a unique opportunity to join a high-impact team central to the organization’s security and digital transformation efforts, enhancing security posture and digital experiences for our global client base.
As a Product Manager in Digital Identity, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog, defining clear and actionable user stories, and prioritizing features that align with the group's business and technical objectives
* Builds the framework and tracks the product’s key success metrics such as cost, feature and functionality, risk posture, and reliability
* Works with cross-functional teams to deliver secure, scalable identity services
* Supports the rollout of modern authentication methods including passkeys, FIDO2, MFA, and federation standards including OIDC and SAML
* Monitors key performance indicators such as application and user adoption rates and communicates progress to leadership and stakeholders
* Champions identity best practices, drives platform adoption, and supports identity education and awareness across the organization
Required qualifications, capabilities, and skills
* Experience in product management or a relevant domain area, with a focus on identity, security, or developing enterprise platforms
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product development life cycle, design, and data analytics
* Familiarity with identity and access management concepts and technologies (e.g., Federation / SSO, MFA, and entitlements)
* Experience working in Agile environments and using tools like JIRA, Confluence, or similar
* Strong communication and stakeholder engagement skills including the ability to translate technical concepts into business value
* Highly collaborative, detail-oriented, and proactive in driving complex initiatives forward
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Working knowledge of authentication standards (SAML, OIDC, OAuth2) and identity providers (e.g., Okta, Azure AD, Ping, ForgeRock)
* Prior experience supporting enterprise migrations or platform consolidation projects
* Exposure to zero-trust, decentralized identity, or emerging authentication models
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