Responsibilities
* Provide customers with a heartfelt and memorable experience each and every time they visit.
* Meet and greet our customers and check them into their hotel room upon arrival.
* Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
* Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
Qualifications
* Willingness to learn and expand your skills.
* Have a great eye for detail, making sure every pint is poured to perfection.
* A passion for giving great service and making sure every customer receives a warm welcome.
* A positive can-do attitude and be a real team player.
Company Culture
We're called Venture Hotels for a reason: We're pioneers! And we thrive on originality. As Greene King's ventures arm, we push boundaries and see every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of.
Benefits
* Competitive salary and pension contribution.
* The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
* Discount of 33% for you and 15% for your loved ones on all of our brands - enjoy your favourite food and drink at a discount.
* Free employee assistance program - mental health, well-being, financial and legal support because you matter!
* Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - enjoy a weekend away without breaking the bank.
* Refer a friend - when they are placed, you could earn up to £1,500 for referring them!
* Wagestream - access your wage before payday for when life happens.
* Retail discounts - receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...
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