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Coffee service manager

Leeds
Permanent
Marble Talent Group Ltd
Service manager
Posted: 19 December
Offer description

Coffee Service Manager Salary: £45,000 – £50,000 Location: West Yorkshire Region Covered: North of England & Scotland We are seeking an experienced Coffee Service Manager to lead and develop our growing service operation. This is a senior, hands-on leadership role, managing a large field-based engineering team and ensuring outstanding service delivery across a wide geographical area. Key Responsibilities Lead, manage and motivate a team of approximately 25 service engineers Oversee day-to-day service operations across the North of England and Scotland Ensure high standards of customer service, response times and technical performance Manage workloads, scheduling, performance reviews and ongoing training Drive operational efficiency, compliance and continuous improvement Act as a key point of contact between engineers, customers and senior management About You Proven leadership and people management experience, ideally within a service or engineering environment Excellent communication, organisational and problem-solving skills Confident managing a large, geographically dispersed team Customer-focused with a strong understanding of service delivery standards What We Offer Competitive salary of £45,000 – £50,000 A senior leadership role within a growing business Autonomy to shape and develop the service function Opportunity to work with a skilled and est...

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