Join Our Growing Team at Dudley Building Society as a Mortgage Underwriting Team Leader! Our Purpose: At Dudley Building Society, we're on a mission to help people live better lives by providing tailored mortgage solutions that enable our members to achieve their homeownership dreams. As we continue to expand, we're seeking an experienced Mortgage Underwriting Team Leader to be an integral part of our team. If you're ready to make a real impact and lead a dynamic group in shaping the future of mortgage underwriting, this is the opportunity for you! Why This Role is Exciting: You'll play a pivotal role in leading our underwriting team, guiding them through the entire mortgage application process-from application to offer. You'll work closely with the Mortgage Underwriting Manager to create and implement strategies that drive efficiency, effectiveness, and innovation, while ensuring the highest standards of service and compliance. This is your chance to shape the future of our team and be at the heart of our continued success. Key Responsibilities: Lead and Inspire: Guide a talented team of underwriters, ensuring high performance, motivation, and collaboration within a fast-paced, dynamic environment. End-to-End Underwriting: Oversee the complete mortgage underwriting journey, ensuring accuracy and timeliness at every step, while meeting ambitious corporate goals. Shape the Future of Policy: Collaborate with internal teams, such as credit risk, to continuously refine and improve underwriting policies and processes. Coaching and Development: Help your team grow by providing ongoing coaching, training, and support, empowering them to perform at their best. Drive Continuous Improvement: Identify opportunities to streamline processes, enhance policies, and increase customer satisfaction through innovative solutions. Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including brokers, packagers, and internal partners, ensuring smooth operations and strong communication. What We're Looking For: Underwriting Expertise: A strong background in mortgage underwriting with a proven track record of holding a lending mandate. Leadership Experience: Demonstrated experience in leading or supervising underwriting or operational teams, with a focus on performance and development. Problem-Solving & Analysis: A natural ability to analyse workflow data, identify bottlenecks, and find creative solutions to optimize operations. Communication Skills: Excellent verbal and written communication skills, with the ability to motivate, influence, and coach a team to success. Policy & Regulatory Knowledge: In-depth understanding of mortgage lender policies and regulatory requirements, with a keen eye for compliance. Preferred Qualifications: CeMAP (Certificate in Mortgage Advice and Practice) and at least three years of experience in financial services underwriting. Existing mandate experience is highly desirable. Why Dudley Building Society? At Dudley Building Society, we value our team and believe in offering a supportive, inclusive, and empowering environment where you can thrive. In return for your expertise we offer: 35 hours a week contract Salary between £50,000-£55,000 per annum Basic holiday of 30 days Bank holidays Moments that matter days (Think birthdays, weddings time off for getting the keys to a new house or welcoming a grandchild!) Pension contribution of up to 8% of salary Life assurance 4x salary Full Private Medical Insurance Healthcare plan covering some of those day-to-day health bills like your dental and optical bills Great career opportunities and continuous professional development We're recognised as a Great Place to Work, and there's a reason for that. Check out our careers page for more information about what it's like to join The Dudley team, who we are, what drives us, and why you should join Diversity and Inclusion Our workplace culture respects, welcomes, and supports diversity and inclusion, empowering our People to embrace being a fundamental part of everything we are, and everything we aim to be. We treat everyone with the dignity and kindness they deserve, and strive to encourage and celebrate all the things that make each of us unique. Ready to Lead the Way? If you're a motivated, results-driven individual with a passion for mortgage underwriting and team leadership, we want to hear from you! Apply now to join us on this exciting journey and help us continue to make a positive difference for our members. Apply today and let's build a brighter future together!