Report to
National Account Controller
Location
Hybrid - 1 day per week in Christchurch, Dorset
Purpose of the role
With our entrepreneurial spirit and drive to succeed we need a dynamic National Account Manager to build on our core business with a key retailer partnership. You'll develop existing accounts and look for new business to add to our already prestigious portfolio. You will plan and oversee all aspects of the projects and meet the desired goals. You will oversee the organisation and scheduling of people, tasks and resources. As part of your role you will develop the premium grocer cross‑functional team to ensure all members of the team are up‑skilled in the product skill matrix in order to support the commercial function to hit budget. You will identify gaps in the existing skillset, train and mentor team members to support their growth and value to the team.
Key Responsibilities
* Bring your passion and enthusiasm to grow existing clients, alongside generating new business
* Live the Solent Values and work with your teams to drive the Vision
* Work with all departments to ensure customer strategy is met
* Formulate customer‑specific sales plan/strategy, in‑line with accountable budget, ensure costings are pre‑checked and spec, packaging and recommended retail prices are correct
* Work independently alongside a pre‑set sales strategy to achieve account‑specific budgets
* Understand customer KPIs, targets and review performance, with knowledge and proposals to reach category standards
* Relentlessly pioneer the future and pursue ambitious growth opportunities in your customers
* Be resourceful and employ innovative solutions to deliver value, gross margin & volume targets for your customers
* Contribute to the wider sales team and support other colleagues with their accounts. Share your ideas and help contribute to team goals and ambitions
* Assign, monitor and coordinate project milestones and progress, with both internal and external stakeholders
* Lead and plan the implementation of the project (resource, relationship, allocation)
* Manage high volume SKU level CPA's (over 200 SKUs in totality)
* Ensure visibility and feedback is maintained
Experience
* Minimum 2 years' experience managing national accounts, ideally top 6 grocers
* Strong commercial acumen
* Retail/FMCG experience essential, ideally top 6 grocers
* Experience across our product categories, ideally in Health & Beauty or Household - Private Label
* Appetite/experience with international grocers
* Any licensing experience an advantage but not essential
* Detail‑oriented with an ability to multi‑task and set priorities
* Experience in Critical Path Management
* Resource Planning & Allocation
* Project Risk Assessment
* Familiar with using Microsoft Outlook, Teams, Excel, and PowerPoint
What we offer
* Competitive salary with annual reviews
* 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service
* Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
* Great learning and development and progression opportunities, yearly bonus structure based on company targets
* Flexible hours and work‑from‑home available to all staff with an office presence ideally once a week
* Enhanced maternity and paternity leave
* Generous company sick pay
* Pension scheme contribution
* Solent social events run by our in‑house social team
* Cycle to work scheme
* Free parking on Christchurch Quay
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