Customer Service Co-ordinator
Location: Segensworth, near Portsmouth/Southampton, Hampshire
Salary: Up to £34,000 plus five weeks' holiday, 11% pension, share-save scheme, supermarket discounts, on-site gym, excellent training and strong support from a long-standing team.
Are you a Customer Service professional with experience in manufacturing or engineering? This is a fantastic chance to join a market-leading aerospace business, working in a fast-paced team of four supporting a growing customer base.
This full-time role is 38 hours per week, with flexible start times between 7 am and 9 am, finishing between 4 pm and 6 pm, plus a half-day on Fridays. You'll spend three days on site with the team and can work up to two days from home.
About the role
The company has many loyal, long-term partnerships, and you'll play a key part in maintaining these relationships and delivering excellent service. Most customer interaction is via portals, email and telephone. You'll manage allocated accounts day-to-day, keeping customers informed about deliveries, process orders, manage appointments and field complaints. You'll also take part in on-site (and occasional off-site) client meetings, supported by the manager and an experienced team.
What we're looking for
Proven customer service experience, ideally within manufacturing or engineering
Strong communication skills and the ability to work collaboratively
Good IT literacy and confidence using customer portals
Interest in regulated standards and processes
A proactive, focused approach with a willingness to learn
This is an excellent opportunity to join a respected aerospace company employing 180 people on site, with steady year-on-year growth.
To find out more, contact Neil Williams at Kingdom People on, or click Apply Now to send your CV — we'll review it promptly and be in touch.
Kingdom People is acting as a Recruitment Agency on behalf of its client.
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