INTERNAL SALES & OFFICE SUPPORT EXECUTIVE
(Telephone & Email Sales / CRM / Admin Support)
Location: Aldershot, Hampshire
Hours: Full-time, Monday to Friday
Salary: Competitive, dependent on experience
SSR Limited is a specialist supplier to the construction and civil engineering sector. We are seeking a reliable, organised and commercially minded Internal Sales & Office Support Executive to join our small, experienced team.
This role is suited to someone with telephone-based or internal sales experience who is comfortable making professional outbound calls, handling inbound enquiries, and following up opportunities — without aggressive or high-pressure selling.
The position combines structured sales activity, CRM-based account development, and general office support.
Key Responsibilities:
Making professional, low-pressure outbound calls to introduce SSR and identify relevance
Handling inbound telephone and email enquiries
Following up quotations and maintaining contact with existing and prospective customers
Supporting account development through measured, relationship-led follow-up
Updating and managing customer records using HubSpot CRM
Assisting with general sales administration and office support tasks
Liaising internally with sales, technical and accounts functions as required
The Ideal Candidate Will Have:
Experience in telephone sales, internal sales, or B2B customer service
A confident, professional and calm telephone manner
Ability to ask clear, simple questions and listen to customer responses
Good IT skills (Outlook, Word, Excel; CRM experience advantageous)
Strong organisation and attention to detail
A practical, flexible approach suited to a small business environment
Desirable (but not essential):
Experience using CRM systems such as HubSpot
Exposure to construction, engineering or technical products
Experience supporting quotations or managing repeat customer accounts
What We Offer:
Full product, system and call-style training
A stable, long-term role within a specialist business
Clear structure and support — you are not expected to “hard sell”
Opportunity to develop strong internal sales and account management skills
Varied responsibilities within a supportive, experienced team