Job Role: Hire Desk Controller Rota : Monday - Friday - DAYS Salary: £30,000 - £38,000 MUST HAVE WORKED WITHIN EQUIPMENT HIRE My client, a large Tool / Plant / Powered Access hire company operating Nationwide, are looking for a Senior Hire Negotiator to join their team. The role of Hire Controller in brief: Plan and coordinate efficient transport routes to meet operational and customer requirements Oversee the day-to-day running of the hire desk alongside two Hire Negotiators Handle customer enquiries via phone, email, and face-to-face interactions Build and maintain strong relationships with customers Ensure all bookings, hires, and transport arrangements are processed accurately Resolve customer issues and queries in a professional and timely manner Liaise with drivers, engineers, and internal teams to ensure smooth operations Maintain accurate records and update internal systemsThe ideal candidate for Hire Controller : Previous experience in a Plant, Powered access, Tool or Material Handling industries is a MUST must for this role Good knowledge of Microsoft packages, and computer skills in general. Good communication skills. Next steps: If this sounds of interest in this Hire Controller role or you are looking for advise on your next career move, please contact Jack at Kemp Recruitment on (phone number removed) or apply with an up to date CV. INDKA