Volunteer Engagement Co-ordinator
Location: Havering-atte-Bower, RM4 1QH (Hybrid working available)
Salary: £30,575 - £33,455 per annum
Hours: Full Time, 37.5 hours per week
Contract: Permanent
Application Deadline: 16 March 2026
Interview Date: 1 April 2026
Saint Francis Hospice is seeking an experienced and motivated Volunteer Engagement Co-ordinator to join our Voluntary Services Team at an exciting time of growth and development. This is a fantastic opportunity for a Volunteer Manager or Volunteer Coordinator looking to develop their career within a respected hospice and charity organisation serving Havering and surrounding communities.
About the Role
As Volunteer Engagement Co-ordinator, you will lead and coordinate the recruitment, onboarding, induction, engagement and retention of our volunteer workforce. You will ensure best practice in volunteer management, helping to build an inclusive and welcoming volunteering environment where every volunteer feels valued and supported.
This role combines operational delivery with strategic development. You will work closely with the Head of Volunteering to expand volunteer recruitment methods, develop new volunteer roles aligned to future hospice needs, and contribute to the implementation of a Volunteer Strategy that supports the Hospice's wider organisational objectives.
Key responsibilities include:
1. Coordinating volunteer recruitment campaigns and onboarding processes
2. Developing innovative ways to attract volunteers, including community engagement events and outreach initiatives
3. Building partnerships with local organisations to increase volunteer applications
4. Supporting managers with volunteer involvement, training requirements and role development
5. Ensuring compliance with policies, safeguarding, data protection and best practice in volunteer management
6. Maintaining accurate volunteer databases and analysing data to produce reports and insights
7. Supporting under-represented groups to access volunteering opportunities
8. Managing volunteer performance issues sensitively and professionally where required
9. Contributing to the development and review of volunteer policies and procedures
About You
We are looking for a highly organised and proactive professional with experience in volunteer coordination, people management or community engagement within a charity, hospice, public sector or nonprofit environment.
You will bring:
10. Experience of volunteer recruitment, training and engagement
11. Strong administrative and IT skills, including CRM/database management and reporting
12. Excellent communication and interpersonal skills
13. The ability to manage competing priorities in a fast-paced environment
14. Confidence handling sensitive situations with tact and diplomacy
15. Strong analytical and organisational skills
16. A creative and innovative approach to developing volunteer opportunities
17. The role will involve occasional evening and weekend work and travel across the areas covered by the Hospice.
18. A full driving licence and access to your own vehicle are essential.
19. An understanding of current volunteering trends and national volunteering issues would be advantageous.
Benefits:
20. 27 days annual leave plus Bank Holidays
21. One additional day birthday leave
22. Pension scheme
23. Occupational Sick Pay from commencement
24. Hybrid and flexible working options
25. Access to in-house training and development opportunities
26. Free on-site parking
27. Subsidised restaurant facilities
28. A supportive, collaborative and values-driven working environment
If you are passionate about volunteering, community development and delivering high-quality volunteer experiences within a hospice or charity setting, we would welcome your application.
Apply now to join a forward-thinking hospice organisation and help shape the future of volunteering.