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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the core of our direct sales model. Your focus will be on engaging with customers through meaningful interactions and providing consultative support to enhance their productivity, safety, and sustainability.
Who is Hilti?
Hilti is a company where innovation drives improvements in productivity, safety, and sustainability within the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across over 120 countries explores new possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s top 20 workplaces by the Great Place to Work Institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and turning insights into tailored solutions.
* Demonstrating our innovative products and state-of-the-art software on-site.
* Developing 'focus' customers by building relationships and uncovering new business leads.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system effectively.
What do we offer?
* A passionate and inclusive global team with a caring and performance-driven culture.
* Extensive onboarding, training, and company events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates if applicable.
Who should apply?
We welcome diverse candidates, including those without prior sales or construction experience. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role, as the team will assign you to the best fit. The application process involves uploading your CV, answering brief questions, completing an online assessment, and a short pre-recorded video interview. The process includes interviews with a Regional Manager, a field ride, and a final interview with a Sales Director. We cover travel expenses for in-person meetings. If no suitable role is available now, we will keep you in our talent pool for future opportunities. Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender identity, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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