Job Description
Description
Location: Office base is in St Leonards. Team delivery covering Hastings and Rother districts. Salary: £ 33,951 per year Plus £1,000 annual essential car user allowance
Hours: 37 per week
Are you someone who leads with empathy, brings structure to complexity, and is passionate about helping people feel safe and secure in their homes?
Southdown is one of the leading providers of housing, care, and support services in Sussex. Our Housing Support Services help people who are at risk of homelessness, living in temporary accommodation, or facing challenges such as poverty, mental health issues, or domestic abuse. We work in partnership with local authorities to offer person-centred support that helps people find stability and move forward.
As a Team Manager, you’ll lead our frontline housing support staff, helping create a consistent, compassionate and effective service. You’ll provide guidance, oversight and encouragement to staff while building strong relationships with commissioners and community partners. Your leadership will create the conditions where people doing challenging work feel supported, heard and able to deliver real impact.The Assertive Outreach & Move On ServiceThe Assertive Outreach & Move On Service provides direct support to people across East Sussex who are rough sleeping or living in temporary accommodation following a period of homelessness. Working alongside a multi-disciplinary team, including health services, substance dependency services and housing authorities we provide a wraparound package of support, using a trauma-informed approach, aimed at supporting people away from homelessness and into settled accommodation.
We welcome applications from people with experience in roles such as Housing Team Leader, Homelessness Services Manager, Supported Housing Coordinator, or anyone with the right values, leadership experience and transferable skills. If you bring a supportive leadership style and commitment to housing security, we will provide the training to help you succeed in the role.
Perks and benefits:
* Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
* Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
* Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
* Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
* Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
* 25 days paid holiday plus bank holidays.
Knowledge, Skills and Experience
What you’ll need for the role:
* Experience managing or supervising a frontline support team
* A values-led approach to leadership, staff wellbeing and service quality
* Strong organisational and communication skills
* Confidence working with external partners, stakeholders and commissioners
* A commitment to inclusive, trauma-informed practice
* A full UK driving licence and access to a car (with business insurance)
* An enhanced DBS check (paid for by Southdown)
What would be nice:
* Knowledge of housing, homelessness prevention or tenancy sustainment
* Experience managing risk, safeguarding or crisis situations
* Familiarity with contract delivery or working to KPIs
Training:Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply:Please click on the ‘Apply Now’ button and fill out our simple one-page application form.The application closing date is 31 July 2025.
Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.