General information Reference 003608 Location United Kingdom, Birmingham Work Place Hybrid Secondary Location Birmingham Region UK Job Profile Lockton - Experienced Professional Title Healthcare Claims Associate Description • Maintain client relationships and ensure service standards adhered to by all providers, proactively interacting with clients, insurers, law firms, Adjusters and TPAs to facilitate efficient claim handling/procedures. • Monitor all claims handling for allocated clients where claims are reported directly to insurers and where regular audits and large loss claim reviews are required. • Manage those claims from first notification to settlement that require cradle to grave handling/advocacy attention. • Assist in the design and implementation of bespoke claim procedures for clients. • In partnership with the Claims Analyst, delivery of claims analysis reports identifying trends and discuss the findings and solutions with clients. • Attending/leading regular claims meetings with clients, insurers, law firms and TPAs. • Understanding and interpreting policy language and coverage Candidate Profile • A strong track record of handling and investigating claims, preferably in the medical malpractice or healthcare field. • Familiarity with medical terminology, legal principles, and regulatory requirements related to claims handling. • Strong analytical and problem-solving skills to assess liability, quantum, and claim strategy. • Ability to build and maintain strong relationships with clients and external partners. • Excellent organisational, communication and presentation skills. Custom section 3 Scheduled Full Time Permanent