Senior Systems Test Analyst
Location: East Croydon
Hours: 37.5 hours – 9:00am to 5:30pm (Hybrid working available: 2 days from home, 3 days in office).
Salary: Competitive
Job Purpose
The Senior Systems Test Analyst leads test activities across the Watsons Promotion project, ensuring that systems and changes are delivered to a high standard of quality. The role defines test approach and coverage and works closely with project and business stakeholders to manage testing risks and dependencies.
Key Responsibilities
1. Test Leadership & Planning
Own and define test approach and strategy for the Watsons Promo project.
2. Create and maintain detailed test plans, ensuring coverage across functional and non‑functional areas.
3. Identify testing risks, constraints, and dependencies and proactively raise them where required.
4. Test Design & Execution
Lead analysis of requirements and determine effective test coverage.
5. Design and review complex test scenarios and scripts, ensuring traceability to requirements and acceptance criteria.
6. Execute and oversee System Integration Testing and provide User Acceptance Testing support, maintaining accuracy and pace.
7. Ensure test data and environments are suitable and correctly configured.
8. Defect & Quality Management
Log defects clearly and consistently, with evidence to support rapid resolution.
9. Analyze issues to assist in root cause determination and prioritisation.
10. Monitor defect trends and quality metrics to inform release readiness decisions.
11. Stakeholder Collaboration & Reporting
Serve as the primary testing contact for the project.
12. Provide clear and accurate test status reports, including progress, pass/fail status, and risks.
13. Coordinate testing activities with project managers, business analysts, and developers to avoid delays.
14. Customer Focus
Build strong relationships at all levels and manage complex stakeholder messages.
15. Model collaboration and support the team in exceeding goals.
16. Promote wellbeing, diversity, and inclusive practices within the team.
Key Stakeholders
* Watsons Promo Project Team – IT Project Manager, IT Business Analyst, AS Watson GIT Project Manager, Business Analyst & Developers.
* Project Representatives from Trading, Commercial and Financial teams.
This job is a good fit for you if
* Proactively keep up to date with market and consumer trends and feed this into department strategy.
* Use data and insights to challenge the status quo and stay ahead of the competition.
* Generate customer‑focused initiatives aligned with IT strategy and support execution.
* Listen to the customer and implement new ideas that improve service for both online and offline channels.
* Prioritise actions that delight the customer and team members.
Skills & Experience
Essential
* Significant experience in a Test Analyst or QA role, including ownership of test planning and execution.
* Strong experience writing and reviewing test plans, test cases, and evidence.
* Proven experience using defect and test management tools (e.g., JIRA).
* Strong analytical skills to assess risk and test coverage.
* Excellent communication skills with technical and non‑technical stakeholders.
Desirable
* Experience in retail, e‑commerce, or transactional systems environments.
* Experience supporting SIT and UAT in complex, multi‑system landscapes.
* Experience guiding AI adoption and the balance between AI and human judgment.
* Ability to shift work from repetitive tasks to higher‑value activities as AI takes on routine tasks.
* Role‑modeling behaviours to encourage confidence with AI and critical thinking of outputs.
Benefits
* 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
* 2 staff discount codes for yourself and a family member or friend.
* 30% discount on Superdrug Own Brand Products, in store and online.
* Hybrid working patterns: 2 days from home, 3 days in office.
* Company pension matching and bonus.
* Access to Stream, a money‑management app that gives a percentage of pay as you earn it.
* Part of a group that includes Savers, The Perfume Shop and Three UK.
* Member of A.S. Watson Group, the world’s largest health and beauty retailer.
* Unrivalled Learning and Development programmes.
* Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss support.
Additional Information
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