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Central London Community Healthcare NHS Trust
About
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
CLCH is both the largest community healthcare organisation in London and the first in the capital to be awarded NHS Trust status. As such, CLCH is at the forefront of changing the way healthcare services are provided to achieve the best possible outcomes for patients. Over 3,000 community health professionals and staff provide community and in-patient services to over 900,000 local people.
Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
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Key details
Location
SiteParsons Green Health CentreTownLondonPostcodeSW6 4ULMajor / Minor RegionLondon
Contract type & working pattern
ContractPermanentHoursFull time - 37.5 hours per week
Salary
Salary£61,927 - £68,676 Per Annum, inclusive of HCASSalary periodYearlyGrade(Band 8a)
Specialty
Main areaQuality Improvement
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job Overview
Are you a passionate and experienced Quality Improvement (QI) trainer?
Here at Central London Community Healthcare (CLCH) we pride ourselves on building quality and improvement into everything we do.
We have an exciting opportunity for an experienced QI educator to lead our organisational QI capability programme. The successful candidate will have significant experience of teaching, coaching and facilitating quality improvement and will be a senior leader in the QI team.
CLCH is committed to developing and embedding a culture of continuous quality improvement and we have an established dosing programme for capability development which we are constantly seeking to improve.
Working closely with the CLCH Academy, QI Networks, Partners and Academic institutions in our local systems, you will lead on the development and delivery of our QI training and development programmes.
We already have an established QI training faculty of enthusiastic QI coaches and practitioners who help us deliver our training. You will lead on nurturing and professional development of this training faculty.
Advert
We are a highly motivated, caring and enthusiastic team who work tirelessly to deliver outstanding customer service and continuously challenge ourselves to continuously improve. We always help and support each other and constantly strive to help everyone find a healthy balance in their work that delivers outstanding benefits to our customers, our organisation and ourselves.
The CLCH QI team have a fantastic reputation both internally and externally and we want someone who is going to help us reach even higher heights!
The Post Holder Will Be Responsible For
Defining Quality Improvement (QI) development needs
Developing Quality Improvement training offerings
Managing Quality Improvement training programmes
Delivering Quality Improvement training and support
Managing Improvement networks
Supporting Quality Improvement projects
Strategy and Planning for Quality Improvement function
Communication regarding Quality Improvement training
Supporting Continuous Professional Development for QI faculty
Working for our organisation
Just as we care about our patients well-being, we also care about yours!
We Can Offer You
* A comprehensive induction into the community service followed by a local induction to introduce you to the role
* Car lease scheme(only available for Band 5 and up)
* Flexible working options
* Annual travel card loan
* Training, support and development in your career
https://www.clch.nhs.uk/job/pay-and-benefits
Detailed Job Description And Main Responsibilities
* Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
Interview arrangements will be communicated via email so please check your email regularly following the closing date.
At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability.
We Are Proud To Say That We Follow The Workforce Race Equality Standard And 28% Of Our Senior Staff (8A And Above) Are From a BAME Background. CLCH Also Has Active BAME And LGBTQI Networks
Disability and Wellbeing Network (DAWN)
Race Equality Network
Rainbow Network which supports LGBTQI staff.
The CLCH Equal opportunities statement is on our WebsiteEqual opportunities :: Central London Community Healthcare NHS Trust (clch.nhs.uk)
"We work Flexibly"
Person specification
Education/Qualifications
Essential criteria
* Masters Degree in a relevant field or equivalent level combination of Post Graduate degree plus further experience and specialist training or equivalent experience
* Evidence of ongoing Continued Professional Development
* Improvement qualification/accreditation
* Teaching / training qualification
Desirable criteria
* Coaching qualification
* Project management qualification
* Q membership
Experience
Essential criteria
* Experience of leading significant projects that have led to quantifiable improvements.
* Experience of using improvement tools and techniques in a complex service environment.
* Experience of project management methods that are appropriate for iterative improvement projects.
* Experience of using statistical methods in evaluating performance (e.g. SPC)
* Experience of managing change in a complex multi-stakeholder environment
* Experience of facilitating workshops/events for a broad range of stakeholder, including senior leadership and frontline health and care staff.
* Experience of designing training programmes and evaluation frameworks
* Experience of delivering teaching/training in improvement methods.
* Experience of coaching/mentoring teams in improvement methods.
* Experience of service development, planning and policy development
* Experience of working within a multi-cultural framework.
Desirable criteria
* Experience of developing and maintaining project documentation in a project management environment
* Experience of multi-professional management of teams or services within the designated specialty.
* Experience of running a network, community of practice, or similar Involvement in research programmes/projects.
* Experience of commissioning training and development programmes
Documents
* Job Description and Person Specification (, 256.6)PDFKB
* CLCH Trust Values (, 720.3)PDFKB
Further details / informal visits contact
NameJem RamazanogluJob titleQuality Improvement Programme ManagerEmail address [email protected]Telephone number07534102585
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Quality Assurance
* Industries
Education
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