We are a market‑leading company where people genuinely matter. We are looking for a Senior Sales Support to assist a field‑based manager and support key accounts across the UK.
Responsibilities
- Provide day‑to‑day support to a field‑based manager, including diary coordination and managing their email inbox.
- Work closely with high‑profile customers.
- Quote customers, advise on stock levels, give product advice and suggest product ideas.
- Deal with inbound and outbound calls to existing customers.
- liaise directly with suppliers in the UK and overseas to gain pricing information.
- liaise with customers and other internal departments regarding any issues with customer orders.
- Review and update customers’ websites to include the product range.
- Analyze spreadsheets to monitor spend and product trends.
Qualifications
- Previous strong experience in a similar support‑based role such as Sales Support, Sales Administrator, Sales Coordinator, Internal Sales, or Account Manager, or other phone‑based B2B customer service.
- Experience supporting a field‑based consultant/manager is desirable.
- A commercially minded PA from a fast‑paced commercial business is attractive.
- Comfortable working with Word, Excel and email.
- Proactive and takes ownership.
- Upbeat and outgoing character with a strong team focus and the ability to build relationships.
Benefits
A salary of £30,000, rising to £31,000 after 6 months’ probation.
21 days holiday plus bank holidays, rising to 24 days.
Birthday as an extra day off.
Early Friday finish every other week.
Free parking.
Pension scheme.
Regular staff rewards and social events.
Staff discount.
Support for charity work.
Staff referral bonus.
Great career prospects.
Family‑like working environment where everyone works well together.
