Revenue Assistant Location: Civic Centre, ST4 1RN Start Date: ASAP Contract Duration: 5+ Months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £ 21.99 per hour Job Ref: (phone number removed) Responsibilities Facilitate and administer the billing process for Council Tax, Sundry Debts, and Business Rates. Support the collection of Council Tax, Sundry Debt, and Business Rates. Assist in maintaining Council Tax, Sundry Debt, and Business Rates accounts, considering liability, exemptions, reliefs, discounts, payment methods, and valuations. Apply changes to Council Tax and Business Rates accounts and authorize invoices raised by internal departments. Take card payments using industry-standard software and understand payment card industry standards. Investigate unallocated payments in bank suspense and identify payments to be allocated to accounts. Maintain up-to-date knowledge of Council Tax, Business Rates, and Sundry Debt legislation and internal procedures. Contribute to the prevention and detection of fraud and refer potentially fraudulent accounts to the fraud department. Set up direct debits and handle sensitive financial information confidentially and securely. Reconcile banking reports and contact customers when a payment is recalled. Check and send the swipe card report to an external provider. Handle billing exception reports and rebill...