KYC Analyst - Travel Company
Aboutthe opening:
1. Location: Oxford, UK
2. Compensation: £13/hr.
3. Hybrid work arrangement.
Responsibilities:
4. Assist in validation and KYC checks for advertisers and customers.
5. Investigate suppliers and bookings, analyze information, and makejustifiable decisions.
6. Provide customer support via calls and emails, resolving issues andhandling account misuse.
7. Investigate existing suppliers for suspicious behavior and evaluaterisks to the company.
Qualifications:
8. Strong attention to detail and research skills.
9. Interest in internet fraud and willingness to learn.
10. Proactive problem-solving abilities.
11. Excellent communication skills, written and verbal.
12. Effective time management and ability to work under pressure.
13. Desire to exceed customer expectations and contribute as a teamplayer.
14. Prior customer service experience preferred.
15. Proficiency in PC usage and Microsoft Office.
16. Fluency in a second language (preferred).