APD Field Claim Specialist - Tallahassee, Fl
Join us at AAA-The Auto Club Group as an APD Field Claim Specialist in Tallahassee, Florida. This is a work-from-home position, open to candidates residing in the Florida Panhandle between Tallahassee and Pensacola.
Job Overview
As a Field Claim Specialist, you will appraise vehicle damages, estimate repair costs, and manage insurance claims. Experience with auto subrogation claims is a plus. The role involves evaluating vehicle damage, negotiating repairs, and ensuring accurate claim documentation.
Responsibilities
* Examine damaged vehicles to assess structural, mechanical, electrical, or interior damage.
* Estimate repair costs using automotive knowledge and standard pricing.
* Determine salvage value and evaluate repair practicality versus market value.
* Prepare insurance forms and review estimates with repair shops.
* Coordinate with appraisers and repair facilities to resolve discrepancies.
* Train new team members and conduct quality audits.
* Manage claim files and documentation in the claims system.
* Negotiate subrogation recoveries and participate in arbitration processes.
Benefits
Salary ranges from $80,000 to $90,000 annually, with performance bonuses. Benefits include 401(k) match, medical, dental, vision, PTO, paid holidays, and tuition reimbursement.
Qualifications
Minimum Requirements
* High School diploma or equivalent
* Completion of ACG Claim Representative Training or equivalent experience
* Eligible to acquire and maintain a State Adjuster’s license within 90 days (if required)
* Valid Florida Driver's License
Experience & Skills
* At least 3 years as an Appraiser with increasing responsibility
* Strong knowledge of auto appraisal processes and software
* Excellent communication and negotiation skills
* Detail-oriented with good time management
Preferred Qualifications
* Bachelor’s degree in Business, Insurance, or related field
* Active Florida Adjuster’s license (FL 620)
* 5+ years in claims handling, subrogation, and negotiation
Work Environment
Hybrid model with some in-office and remote work, depending on role and departmental needs.
About Us
Join AAA-The Auto Club Group, serving over 14 million members across North America. We value diversity and are committed to an inclusive workplace.
Visit www.aaa.com for more information.
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