Overview
Operational Services Manager role at AfrikanGift Online Store, working with CSP in partnership with Jockey Club Racing at Epsom Downs Racecourse. This is a permanent role based at Epsom Downs Racecourse, offering £36,050 to £42,000 per annum.
A Full Job Description Is Available On Request.
What you will be doing as an Operational Services Manager
* Operational planning, on-site delivery and post-event conclusion.
* Support budget management and financial reporting.
* Provide excellent customer service for visitors, clients, external agencies and internal customers, ensuring staff and other resources are in place for a high standard of service delivery.
* Ensure that the Venue Operations Manuals, where applicable, are up to date and accurately reflect the duties and responsibilities of CSP.
* Provide line management to all reports with a focus on proactive mentoring, coaching, development and team succession planning. Ensure that CSPs and JCRs objectives are effectively communicated.
What CSP can offer you as an Operational Services Manager
* A 37.5 hour working week working 5 days out of 7, as required operationally.
* Up to 25 days holiday (pro-rata after qualifying service) plus Bank/Public Holidays.
* Pension scheme with excellent employer contribution.
* Private Medical Insurance (after a qualifying period).
* Life insurance at 4x salary.
* Access to salary sacrifice schemes.
* A range of valuable medical and practical support services through an external Employee Assistance provider.
What we need from you as an Operational Services Manager
* You will have knowledge and experience of the events or comparable industries and strong commercial awareness.
* Proven experience in the facilities management industry across several services.
* Able to communicate clearly across field-based teams, departments and stakeholders.
* Excellent IT skills strong in Microsoft Office (Word, Outlook, Excel, PowerPoint).
* Valid SIA Licence.
* IOSH/NEBOSH qualified; Traffic qualifications such as CSAS/12D are desirable.
About CSP
CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash & Audit and Consultancy services. Whilst our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise.
CSP strives to be an equal opportunities employer.
Vacancy details
Salary: £36,050 to £42,000 pa
Location: Based at Epsom Downs Racecourse
This role may close early depending on the number of applications.
Location-specific postings and other details may vary by location. Referrals increase your chances of interviewing at AfrikanGift Online Store by 2x
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Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Other
* Industries: Strategic Management Services
Greater London, England, United Kingdom
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