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Technical Services Engineer
Location: Monmouth
Job ID: 24782
As a Technical Services Engineer, you will be responsible for providing technical support, setting and maintaining engineering standards, managing technical files, mentoring, and training engineers.
We seek candidates passionate about making a difference in the water-environmental sector, with a practical and positive outlook. Experience in the water industry, particularly in wastewater treatment or engineering delivery processes, is preferable. However, enthusiasm and a responsive approach to wastewater treatment solutions are most important.
Salary & Benefits:
* Eligible for company bonus scheme
* Medicash Scheme – medical expenses, 24-hour online GP services, discounted gym memberships
* 25 days holiday + 8 bank holidays
* Increasing annual leave with long service
* 3x annual salary life insurance (DIS)
* Support for development and training
Responsibilities:
* Provide technical and process support on/off site and to clients
* Review non-routine jobs before workshop handover
* Assist with equipment specification and project preparation
* Maintain up-to-date technical documentation, including SOPs, manuals, and commissioning plans
* Develop and implement technical training plans for new engineers, sales, and external agents
* Develop video tutorials and standard working practices
Knowledge, Skills & Experience:
* Engineering qualification (Mechanical, Electrical, Environmental), HNC or above
* Experience in technical writing for SOPs, RAMS, commissioning plans, etc., in water treatment or related industries (desirable)
* Strong understanding of water treatment processes, equipment, and systems
* Knowledge of ISO 14001 and 9001:2015 standards and relevant health, safety, and environmental legislation
* Excellent communication and interpersonal skills
* Proactive, innovative, with a positive attitude
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