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Rail security enforcement officer

Liverpool (Merseyside)
Carlisle Support Services
Enforcement officer
Posted: 17h ago
Offer description

Overview

Rail Security Enforcement Officer - Carlisle Support Services. Proudly working in partnership with Merseyrail.


Benefits

* A competitive hourly rate of pay – paid monthly
* Access to Company Pension Scheme after qualifying period
* Health and Wellbeing Plans
* Wagestream - financial flexibility and instant access to earned and authorised wages
* Fizz Benefits – discounts, rewards, and benefits, helping you save money every day
* Full induction, ongoing training, and career development
* Quality kit and uniform, everything you need to perform your role effectively
* Funded SIA top up training
* Employee Assistance Program
* Refer a Friend Scheme


The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

All shifts start and end at Liverpool Central Station (L1 1JT).

This is a full-time role averaging approximately 40 hours per week, based on a rotating schedule. Our operations run 7 days a week, with shifts starting as early as 08:15 AM and finishing as late as midnight (00:00), including weekends.

Shifts could include but are not limited to: Monday-Saturday 08:15-16:15 or 15:00-00:00 and Sundays 12:00-23:00. Please ensure you are able to travel to and from the site during these hours.

Pay: Starting rate of £12.96 rising to £13.62 upon completion of Byelaw Training.


Core responsibilities

* Ensure colleague safety, providing a sense of assurance for all
* Provide a smart, visible, proactive, and engaging security presence and deterrent
* To comply with and enforce all Byelaw Enforcement & Penalty Fare Initiatives in accordance with directives
* to respond, manage and contain all security incidents in accordance with company expectations & standards
* Effective conflict management, always taking control of incidents
* Control access and egress, conducting security patrols to deter crime
* Able to proactively and professionally engage with the public
* Be aware of hazards and incidents, and responding appropriately
* Providing guidance, information and directing customers as a first point of contact
* Managing and following safety and security processes and procedures
* Working as part of a team, building strong working relationship


Is this you

* At least 18 years old
* SIA Guarding or Door Supervision licence
* 5 years checkable work and address history
* Reliable, punctual, flexible, and smart in appearance
* Friendly, approachable, and always professional
* Enthusiastic and motivated to do a great job
* Ideally some experience within a Security environment or a customer facing role
* Able to interact with clients and customers in a positive manner
* Some experience working within a Security environment and working as part of a team
* Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.


Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.

#IHPNTH


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Other, Information Technology, and Management
* Industries
* Facilities Services

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