To be responsible for undertaking a wide range of medical secretary and administrative duties and the provision of administrative support to the multidisciplinary team as directed by the management team.
Duties can include but are not limited to supporting the administration team with the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service.
To support staff with the distribution of information, messages and enquiries for the clinical team and external agencies such as secondary care and community service providers.
The following are the core responsibilities of the Medical Secretary and Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
* Processing patient referrals using the electronic referral system (ERS) and referrals to external agencies such as secondary care. Typing letters, reports and associated documentation as required. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently.
* Process requests for medical information for Subject Access Requests, insurance / solicitors letters, DVLA, patient access to online records.
* Review and process incoming clinical letters, e-test results, tasks, ensuring they are processed and referred to the relevant clinician appropriately in line with extant protocols.
* Process patient records to ensure that the patient's individual electronic healthcare record is an accurate, coded, structured record of important and significant clinical information.
* Accurately enter data on the clinical system (SystmOne) and input data into the patient's healthcare records as necessary.
* Entering onto systems patient registrations and deductions.
* Scanning of patient related documentation and attaching scanned documents to patient's healthcare records.
* Other patient data entry onto medical records.
* Dealing with and managing all enquires in an effective and timely manner.
Excellent communication skills are essential and experience in dealing with patient care.
The role is advertised as full time or part time with the working hours being flexible for the right candidate. Training will be provided.
Job Types: Full-time, Part-time, Permanent
Pay: £24,277.50-£25,057.50 per year
Benefits:
* Company events
* Company pension
* Employee discount
* Free flu jabs
* Free parking
* On-site parking
Ability to commute/relocate:
* Nottingham NG14 5EA: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (required)
Experience:
* Customer service & administration: 2 years (required)
* Secretary: 2 years (required)
Language:
* English (required)
Work Location: In person