Employer University Hospitals Dorset NHS Foundation Trust Employer type NHS Site Poole Town Poole Salary £27,485 - £30,162 Per Year Salary period Yearly Closing 08/03/2026 23:59
NHS AfC: Band 4
University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women’s Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
Providing comprehensive administrative support and planning to enable the team to carry out their roles effectively, whilst coordinating and overseeing the Portering staff in a Lead Portering Supervi s or capacity.
Main duties of the job
* Support and Deputise for Dept Manager on occasion.
* Investigate and where possible resolve day to day service-related issues, raising to manager where required.
* Direct overall supervision of Portering Supervisory Team.
* Undertake staff appraisals.
* Partake in recruitment process.
* Ensure correct daily staffing levels are maintained on Health Roster.
* Develop and maintain Departmental Wellbeing strategy in consultation with the Department Manager. Acting as first point of contact for staff on wellbeing issues, signposting, monitoring, and promoting wellbeing.
Working for our organisation
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Detailed job description and main responsibilities
* Providing and supervising the effective management of aggressive and abusive behaviour from patients and visitors in a firm and tactful manner, ensuring that the personal safety and wellbeing of staff, patients and visitors are maintained.
* Apply appropriate Prevention Management of Violence & Aggression (PMVA) techniques as situations dictate, which may include physical restraint in line with agreed procedures.
* Assist with Close Observation of patients that may be at risk of harm to themselves or others.
* Assist in the locating and return of missing or absconding patients.
Person specification
Qualifications
* GCSE Eng & Maths Grade C or above
* SIA Trained in Compliance with COSHH
Experience
* Leadership experience with Hospital Environment or equivalent
* Major Incident or BCP knowledge
* Teamwork evidence with responsibility for moving patients, Bloods, Medical Gas supplies
* Evidence of leading a team dealing with violence & aggression
Other skills
* Effective Communication
* Good Computer skills and telephone manner
* Proven Leadership experience
* Positive and flexible approach to work
* Security Awareness
* Portering knowledge in acute setting
Personal Skills
* Personal Integrity and initiative enabling you to work on your own or as a member of a team.
* Ability to deal positively with emotional and stressful situations within the workplace.
* Good problem-solving skills.
* Effective communication skills to enable resolution of conflict.
* To have the ability to use discretion and to be fair with judgements when dealing with disciplinary procedures and personal matters.
Please note:
Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.
This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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