<div><ul><li>Guide customers through vehicle configuration in the showroom and Atelier, delivering a personalised, luxury experience.</li><li>Manage all documentation, specifications and communications throughout the customer journey.</li><li>Finalise and load vehicle specifications into Modis, liaising with the factory on special requests.</li><li>Oversee order calls, ensuring specifications are complete, approved and submitted on time.</li><li>Produce accurate pricing using the quote generator and maintain up‑to‑date pricing across systems.</li><li>Create and manage order forms in Dealerweb, ensuring all supporting documents are complete.</li><li>Maintain accurate CRM records, load deposits and support DVLA registration and invoicing.</li><li>Check vehicle consignments on arrival and prepare all documentation for handover.</li><li>Coordinate Atelier operations, appointments and customer experiences.</li><li>Support demo/stock vehicle specification and assist marketing with renders, events and brand activity.</li><li>Act as a key liaison across sales, marketing, administration, Ferrari North Europe and the factory.</li></ul></div>