A leading recruitment firm is looking for a Senior IT Service Management Tooling Architect to support large-scale digital transformation in secure environments. The role involves designing robust ITSM solutions, producing high-quality technical documentation, and ensuring delivery excellence. Ideal applicants should have extensive experience with ITSM tooling, good knowledge of ITIL frameworks, and proven success in secure deployments. This position offers attractive salary and bonus structure, plus opportunities for immediate interview and start. #J-18808-Ljbffr