Job Description
We are delighted to be supporting a luxury 4-star hotel set in a picturesque Cotswolds village. They are looking for an experienced Reception Manager to lead their front-of-house team, ensuring a seamless, welcoming experience for all guests while upholding the hotel's high standards of service.
You'll be wondering what's in it for you as the Reception Manager…
* £34,320 per annum plus £3,000 service charge
* Temporary live in accommodation available for 6 months (£250 per month)
* Wonderful career development opportunities
* Discounts on F&B, spa treatments & products and stays across the group
* Free meals on duty
Responsibilities as the Reception Manager…
* Leading the well-being and development of the reception team, conducting appraisals and providing training while managing rotas.
* Attending key meetings, including HOD, BEO, and Finance meetings, and staying informed on monthly revenue budgets and targets.
* Ensuring an exceptional guest experience by delivering highly personalised service, ensuring the comfort and satisfaction of all guests.
* Work collaboratively with the team, building strong relationships and providing flexible support to address any issues or queries.
* Overseeing front desk operations with proficiency in systems such as Opera, Outlook, Word, and email, ensuring smooth and efficient service.
This Reception Manager position offers the chance to lead a front-of-house team in a prestigious 4-star hotel, renowned for its excellence in guest service. It's an ideal opportunity for someone eager to progress in a dynamic and supportive environment.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
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