Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.
Our company is committed to providing high-quality care кој to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $17-$21 per hour, based on experience SERVICES qualifications
Responsibilities
* Greet and check in patients, ensuring accurate and complete patient information.
* Collect copays and patient balances as needed.
* Manage appointment scheduling.
* Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
* Collect and update patient information.
* Assist with administrative tasks such data entry and maintaining patient records.
Qualifications
* High school diploma or equivalent.
* Prior experience in a customer service or administrative role, preferably in a healthcare setting.
* Excellent interpersonal and communication skills.
* Strong attention to detail and organizational skills.
* Ability to multitask, prioritize tasks, and work in a fast-paced environment.
* Proficient in saddles and ability to learn new software systems.
Benefits
* Monthly performance bonus
* Medical, dental, vision insurance
* STD/LTD
* Hospitalization insurance
* Accident insurance
* Life insurance
* 401k with employer match
* Employee assistance program
* Employee discounts
* Employee referral program
* Paid time off (PTO)
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