We are Recruiting!
Are you passionate about the future of rail transport? Do you want to be part of a team that's shaping the next generation of trains using cutting‑edge technology? Look no further! Join us as a Technical Service Engineer who is proactive in their work.
Who we are
SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high‑class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy.
Why Join Us
* Innovative Environment: Working in a fast paced, results orientated environment, you will proactively work alongside your team to ensure services are available.
* Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development.
* Passionate Team: You will work in a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders.
* Customer‑Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service.
What We’re Looking For
We’re seeking proactive individuals who align with our company KPIs and values. If you are looking to make a difference and deliver high quality service then we want to hear from you.
How You Can Make An Impact
We are looking to recruit a Technical Service Engineer to join the Engineering team at Orient Way Maintenance Depot. Reporting to the Deputy Head of Performance, the role will be permanent nightshift and will be responsible for working at outstations to assist with service start‑up failures. Focusing on reducing liquidating damages through timely repairs to customer service defects. The successful candidate will be proactive and work towards company KPIs and values.
Key Responsibilities
Personal Responsibilities
* Undertaking basic fault finding and the associated repair thereof.
* Provides assistance and technical feedback to the management team.
* Observe all the rules and regulations related to health and safety practices, including a tidy workplace and disposing of substances with a high environmental impact.
* Carry out in‑house repairs of unserviceable equipment to reduce waste and increase efficiency in repair times on units.
* Maintain stock levels and stock checks on site by booking our parts on the asset management system and communicating with their line manager and depot management teams.
Organisational Responsibilities
* Supplement the maintenance management system (SRMS) and other relevant reporting systems and documents the work orders as required, including entering of hours worked, booking materials used and taking support documentation for potential D and V claims; this includes working with tablets, smart phones and mobile applications.
* Attend and support drivers with start‑up failures to enable units to go into service by resolving unit defects and performing functional system tests on start‑up.
* Investigate and repair service failure defects within capabilities.
* Perform work in accordance with work instructions and safety procedures and contribute to create and/or update these instructions.
* Provide detailed reports on reliability, performance and safety as required.
* The above description only serves as a characterisation of the activities and is not an exhaustive list. The job holder is therefore expected to also perform all other relevant work they are asked to do, within reason.
* Demonstrate behaviour‑based values.
* Undertake analysis of KPI data to provide continual improvement and, where appropriate, drive development of KPIs to take the business forward.
* Undertake and support any activity that capabilities permit.
* Targets to be achieved on a continual basis, and where not, fully analysed and actions put in place to prevent generic reoccurrence.
How You Will Contribute
Essential
* Served a recognised apprenticeship to minimum City and Guilds / BTEC level with mechanical / electrical / electronic bias and NVQ level 4 or to a proven similar standard or equivalent experience.
* Extensive professional engineering experience in rolling‑stock maintenance or equivalent.
* Able to read electrical/mechanical schematics competently.
* Ability to work in a pressurised environment and make decisions under tight deadlines.
* Ability to work as part of a team, going above and beyond where required.
* Be able to pass and maintain all competencies required for the role.
* Able to hold Personal Track Safety (PTS) and Designated Person (DP).
* Must demonstrate commitment to maintaining professional knowledge and ensure the depth of their specialist knowledge is maintained.
* Can demonstrate a customer‑driven attitude focused on quality.
* Willing to support and guide colleagues.
Desirable
* Formal education at least to HNC / HND or equivalent standard in an appropriate subject matter.
* Five or more years on the rail industry.
* Able to demonstrate ability to understand technical drawings, designs, reports and investigations that may have the impact to save and cost‑effective operation to both Stadler and other stakeholders.
Your Contact Person
Laura Davison
HR Assistant
+44 7851 244386
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