Administrative Officer - SEND Team (Temporary)
Location: Hybrid basis with occasional requirement to work onsite, 2 days a week onsite at the Civic Centre within Walsall Town Centre and 3 days from home.
Salary: £13.69 per hour
Contract: Full-time, 3 months with potential to extend.
Working Schedule: Monday - Friday 9am - 5pm, 30 minutes unpaid break.
About the Role:
Opus People Solutions are recruiting on behalf of Walsall Council who are seeking a diligent and proactive Administrative Assistant to join the Administration and Business Support Team. The ideal candidate will have SEND experience and/or have worked within a school setting.
Key Responsibilities:
1. Provide proactive Business Support functions, including administrative services such as incoming/outgoing post management, records management, and inputting into finance systems and other databases.
2. Arrange meetings, take minutes, and utilize appropriate administrative techniques including diary management and Microsoft Office proficiency.
3. Act as the central point of contact for customers and operational colleagues in the raising, allocation, and completion of jobs.
4. Undertake telephone and reception duties, ensuring high standards of customer care and managing generic inboxes efficiently.
5. Liaise with educational settings to obtain/provide information on pupil status and update records accordingly.
6. Independently arrange meetings and training courses, coordinate all arrangements, and circulate required paperwork within statutory timescales.
Requirements:
7. Background in Administration is essential.
8. Background in School environment is beneficial.
9. Experience working within a SEND team previously is beneficial.
10. Proficiency in Microsoft Office suite, Powerpoint, and other IT skills.
11. Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
12. Excellent communication and interpersonal skills, with a customer-focused approach.
13. Ability to work independently as well as part of a team, demonstrating initiative and problem-solving abilities.
14. Attention to detail and accuracy in record-keeping and documentation.