Administrative Officer - SEND Team (Temporary)
Location: Hybrid basis with occasional requirement to work onsite, 2 days a week onsite at the Civic Centre within Walsall Town Centre and 3 days from home.
Salary: £13.69 per hour
Contract: Full-time, 3 months with potential to extend.
Working Schedule: Monday - Friday 9am - 5pm, 30 minutes unpaid break.
About the Role:
Opus People Solutions are recruiting on behalf of Walsall Council who are seeking a diligent and proactive Administrative Assistant to join the Administration and Business Support Team. The ideal candidate will have SEND experience and/or have worked within a school setting.
Key Responsibilities:
* Provide proactive Business Support functions, including administrative services such as incoming/outgoing post management, records management, and inputting into finance systems and other databases.
* Arrange meetings, take minutes, and utilize appropriate administrative techniques including diary management and Microsoft Office proficiency.
* Act as the central point of contact for customers and operational colleagues in the raising, allocation, and completion of jobs.
* Undertake telephone and reception duties, ensuring high standards of customer care and managing generic inboxes efficiently.
* Liaise with educational settings to obtain/provide information on pupil status and update records accordingly.
* Independently arrange meetings and training courses, coordinate all arrangements, and circulate required paperwork within statutory timescales.
Requirements:
* Background in Administration is essential.
* Background in School environment is beneficial.
* Experience working within a SEND team previously is beneficial.
* Proficiency in Microsoft Office suite, Powerpoint, and other IT skills.
* Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
* Excellent communication and interpersonal skills, with a customer-focused approach.
* Ability to work independently as well as part of a team, demonstrating initiative and problem-solving abilities.
* Attention to detail and accuracy in record-keeping and documentation.