Neighbourhood Allocations Performance Officer
Widnes/Agile Working
£33,482 – £39,390
Fixed Term Contract – 12 Months
Full Time – 37 hours per week
Here at Halton Housing, we are looking for a proactive and experienced Neighbourhood Allocations Performance Officer to work across our vibrant organisation.
What You’ll Do:
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Oversee void management performance to ensure that all teams involved in this activity achieve targets; thereby minimising average re-let times and rent loss
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Analyse voids performance, identifying barriers to performance and ensuring that any service improvements required are addressed
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Collate and analyse data to enable local partners and customers to monitor and review CBL performance
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Map performance trends and carry out benchmarking exercises
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Complete regulatory returns such as CORE and the RSR
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Collate and analyse data regarding customer access, vulnerabilities and bidding patterns
What You’ll Need:
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Significant experience of working in social housing, either with a local authority or registered provider with experience of working in a traditional lettings or Choice Based Lettings environment.
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Experience of managing performance across multi-disciplinary teams
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Previous experience of implementing IT changes and acting as system administrator and experience of managing performance.
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A strong level of Microsoft 365 experience including TEAMS and Excel.
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Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes
What You’ll Get:
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27 day holiday entitlement, plus bank holidays
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Opportunity to buy or sell holidays
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Competitive salary
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Electric Vehicle Salary Sacrifice Scheme
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Flexible and Hybrid working
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Supported training and development opportunities
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Health and Wellbeing Cash Plan
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Competitive Pension Scheme
If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!
Closing date: 24 October 2025