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Description
We are committed to providing top-quality outdoor learning experiences to our visitors and all staff play an active part in achieving that aim.
Application Deadline: 16 October 2025
Department: Operations
Location: Hindleap Warren
Compensation: £27,518 - £28,500 / year
What you will be doing
We are looking for someone who will be able to deliver these high-quality sessions to the wide variety of groups that visit our centre each year. In addition to this, the role involves some other duties required to operate the centre.
* Deliver activity sessions where trained and competent.
* Operate all activities according to Centre Operating Procedures and appropriate National Governing Body qualifications.
* Be a good role model.
* Committed to the delivery of key session outcomes.
* Once trained - maintain activity equipment in good order, complying with Centre policy and best practice within the industry.
Duty Instructor Role
* Supervise residential groups in mealtime cleaning duties.
* Run the tuck shop as required.
* Maintain an overnight on-site presence (special accommodation provided) for customer service and in case of an emergency.
* Some cleaning duties.
What you bring to the role
Essential Experience, Knowledge & Skills
* Previous experience and continued motivation for working with young people.
* An understanding of the importance of quality customer service and experience.
* An understanding of the value of outdoor education.
* Previous experience of working in outdoor centres.
* Experience of working with a range of different young people with different backgrounds and needs.
Essential Personal Attributes
* Collaborative team player, strong communicator, and a willingness to work effectively with others.
* Able to work independently, demonstrating proactivity and initiative.
* Good work ethic with a practical and dynamic approach to work.
* A composed demeanour, able to keep calm under pressure and solve problems when they arise, efficiently and effectively.
* Absolute commitment to the principles of equality, diversity and inclusion.
* Awareness of the issues of living and working together, or previous experience of sharing living spaces with others.
* Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.
* Follow our organisation's anti-racism principles and practices.
* Demonstrate living our values of Being Ambitious, Being Collaborative, Being Inclusive, Being Accountable.
Essential Qualifications
* First Aid Qualification
* Can show working towards one of the qualifications stated below:
* Archery GB Instructor
* Paddlesport Qualification (e.g. Paddlesport instructor or higher)
* Climbing Qualification (e.g. Climbing Wall Instructor or higher)
* Walking Qualification (e.g. Lowland Leader or higher)
* Bushcraft Qualification (Level 3 Award or Certificate)
* Minibus license
We may consider candidates with significant relevant experience, even if they lack certain qualifications.
Job Benefits
* Generous holiday allowance - 39 days per annum (31 days A/L plus 8 bank holidays).
* Entry level salary is based on Real Living Wage, set by the living wage foundation.
* We will continue to support you in working towards industry qualifications and your ongoing professional development.
* Catered meals provided while working when the kitchen is serving young people in residence.
* Access to a Healthcare Cash Plan and Employee Assistance Programme.
* Generous maternity / paternity / adoptive / shared parental leave.
* Accommodation is available onsite at a charge, variable in line with the Government's set NMW accommodation offset rate. Rooms are single occupancy with shared living spaces.
Seniorit y level
* Entry level
Employment type
* Full-time
Job function
* Education and Training
* Industries: Non-profit Organizations
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