Overview
*THIS IS A PART TIME ROLE FOR 20 HOURS PER WEEK*
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Role requires a real can-do attitude and a passion for delivering excellent customer service, with a willingness to go the extra mile for our customers.
Responsibilities
* Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
* Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
* Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
* Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
* A can do attitude and ability to work to meet designated pick rates.
* A passion for customer service and willingness to go the extra mile when serving our valued customers.
* Always be there, on time and properly presented.
Qualifications / Requirements
* Real can-do attitude with a passion for delivering excellent customer service.
* Willingness to go the extra mile to serve customers.
* Ability to work to meet designated pick rates and targets.
* Professional and punctual presentation when interacting with customers and delivery staff.
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