Job Title: Customer Operations Manager Location: Warwick, CV35 0DB Working Hours/Shift Pattern: Monday to Thursday 7:00 - 15.30, Friday 7:00 - 12:00 35 hours/week, 1-hour unpaid lunch break Monday - Thursday Type of Employment: Temporary only for 3 months (possibility of extension but no guarantee) Start Date: ASAP Main duties & responsibilities: Process quotations for stock to order based on data provided by the customer Complete quoting, ordering and raising invoices to suit customer requirements Expedite orders in process Check and process deliveries in stores area on-site Transport goods from stores area to office on-site Book goods in, create delivery notes and distribute orders to the customer's staff Completing day-to-day sales administration as applicable on internal and customer digital systems Adhering to H&S policies and procedures on site Essential skills / experience / qualifications: Able to process sales quotations and demonstrate purchasing and expediting experience Excellent customer relations and communication skills Able to actively engage and build relationships with customers on-site to benefit sales activity and service to the customer Able to demonstrate and use basic IT literacy skills to complete daily activities; system specific training will be provided Supervisory experience is not essential, but candidates need to be able to demonstrate understanding of having sole responsibility and accountability for sales performance and customer relationships. Previous experience having managed customer accounts Comfortable being the sole member on-site working alongside customer on a daily basisCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy