Events Coordinator - 6 months FTC - London For over 300 years, Fortnum & Mason has created exceptional hampers filled with handmade chocolates, fine wines and more. Our Events & Private Dining experiences are equally distinctive - from bespoke breakfasts to elegant weddings, each one crafted to be truly unique. We're hiring an entry-level Events Coordinator to join our Piccadilly team. This is a fantastic opportunity to build stakeholder relationships, support event delivery and start your career in event management within one of London's most iconic brands. Why Work For Us: Competitive hourly rate paid overtime Discretionary annual bonus (up to 5% of salary)* Up to 40% store and restaurant discounts* Subsidised staff restaurant using Fortnum's ingredients 28 days holiday a day off for your birthday and 5 extra wellbeing days off* Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years *Subject to terms and conditions What you will do: Handle event enquiries received via telephone, emails, in-house and third parties for events of up to 40 guests. Lead on all team administration - supporting the wider team where required. Keep Private Dining & Events reservations details updated and collect all information on time. Keep events calendar updated and creation of weekly summary documents to be shared within the business. To ensure you always use provided templates when responding by email. To ensure you deal with all requests immediately not leaving unsorted matters behind and with as much details as possible on order to provide the customer with the best service possible. Conduct show arounds in the timely and professional manner, sharing all relevant information. Being able to host or support any meeting and/or menu tastings for upcoming events. Responsible for full correspondence with clients in relation to event enquiries handled. Responsible for creating & updating all communication documents for hospitality management and operational team. Creating all PO's and ordering of all third party demands. What We Are Looking For: A collaborative and flexible team player Confident and professional telephone manner Proficient in Microsoft Office (Word, Excel and PowerPoint) Strong organisational skills with excellent time management Approachable, professional and customer-focused mindset Eager to learn with a positive, can-do attitude We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.